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Bazaarvoice Integration

Tuesday, 28 September 2010

We always love to share news about integrations and applications built on the Google Analytics platform. Here’s one from Bazaarvoice.

Bazaarvoice helps e-commerce sites become social by providing a platform for visitors to leave comments and reviews about products. It's user-generated content right on an e-commerce website. With this new integration, Google Analytics users can now see visitor interaction with their Bazaarvoice social content. Here's what Andy Wolfe, Product Manager at Bazaarvoice said about the integration:
“With this integration, Bazaarvoice clients can now see, in Google Analytics, the metrics on things like the number of visitors paginating through reviews, or sharing user-generated content with social networks, or clicking on related products found in reviews. Advanced Segments can then be used to compare the behavior of visits that interact with Bazaarvoice generated content vs. those that don't.”
To illustrate how useful this can be, here’s a screen shot showing the Bazaarvoice integration:

Users are raving about this integration. According to Paul Dempsey, E-Marketing Manager at Alternative Apparel, one of many clients using the Google Analytics - Bazaarvoice integration, “Now, it's really easy to see the influence of user-generated content on our conversion goals. Did they increase now that we've enabled reviews? We can find out.”

And according to Kris Irizawa, Web Analytics Analyst, Logitech, “We love going into Google Analytics and, with a few clicks, segmenting out visits that interact with Bazaarvoice. I can look at all my reports to uncover additional value from user-generated content, such as location based stuff, new vs. returning, keywords, search terms, and more.”

For more information on this integration, check out the Bazaarvoice site.


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